Frequently asked questions

Please pre-book a timed ticket and car parking space (if required) here. Tickets can be bought on the gate on the day, but entry cannot be guaranteed, prior booking is recommended. 

Please contact our Ticket Office team on 01243 755090 or enquiries@goodwoodartfoundation.org if you require assistance.  

Carers go free with a paying adult.

To avoid disappointment, it is best to book in advance, however tickets can be bought on site on arrival.

Please note we are a cashless site. All purchases must be made using credit/debit cards or other electronic payment methods.

Goodwood Art Foundation is open Thursday – Monday 9am – 5pm 1 April to 2 November and 10am – 4pm 3 November to 31 March. Goodwood Art Foundation will be closed to the public on Christmas Day, Boxing Day and New Year’s Day.

We want as many people as possible to enjoy the experience, so Goodwood Art Foundation offers morning and afternoon sessions. You may arrive at any point during your booked session; but we ask that you leave at the correct time 1pm for a morning session and 5pm for an afternoon session.

You are welcome to enjoy time at your leisure at the Art Foundation, arrival times are flexible. So that we can offer the same experience to all our visitors, we ask that you leave at the correct time 1pm for a morning session, 5pm for an afternoon session. 

Refunds and exchanges are only possible in the event of adverse weather conditions. 

There is a cloakroom in 24, for café customers to leave their coats and bags.

You will find toilets in café 24 and The Gallery. Baby change facilities and accessibly toilets are available in the café. 

Food and drink are available to purchase from our on-site café, 24, offering a range of seasonal small plates good for the body and the soul. Opening times: 9:00 – 16:00.  

All dogs are welcome on leads outside and in 24. There are several walking routes for you and your four-legged friends to enjoy. We share the Foundation with lots of local wildlife, so please don’t forget to pick up after your dogs. Bins can be found in the car park.

Please note only assistance dogs can go in The Gallery and Pigott Gallery.

Please leave umbrellas in our stands by reception in The Gallery. Please do not take large items into the exhibition areas. A coat store can be found at the entrance to our café.

We advise all visitors to wear sturdy shoes and suitable wet weather clothing. 

Photography is permitted for personal, non-commercial use. Photography inside the galleries is permitted unless otherwise indicated on the introductory texts. It is your responsibility to ensure copyright and other laws are not infringed.

Commercial photography requires prior approval and may involve a fee. Drones and tripods are not permitted to protect the artwork and visitor experience. You may be asked to stop shooting if your camerawork disrupts the experience for others.

We have dedicated accessible parking spaces which are available to book when buying your entry tickets. 

Yes, we have two all-terrain mobility scooters available that can be booked in advance with your ticket. 

Yes, we have 3 charging stations, with a total of 6 charging points for electric vehicles.

Yes, we have a bicycle rack next to our accessible parking spaces, please make sure you secure your bike during your visit.

Goodwood Art Foundation takes no responsibility for any possessions left. 

We welcome families and children of all ages to Goodwood Art Foundation and offer free admission for children and young people up to the age of 18. Adults must accompany children. There is so much for you to explore and enjoy during a family day out.

Goodwood Art Foundation is widely accessible for prams and buggies but please do be aware that the paths are predominantly made from wood chips so we recommend bringing an off-road buggy if you have one.
  
Smaller strollers can be brought into the exhibition areas. Prams and larger strollers can be stored in the café’s pram parking area.

You can book your group tickets here. Please also book your car parking space/spaces at the time of booking. A discounted ticket price of £13.50 pp will be applied for parties over 10.  

If you are arriving by coach, you must pre-book your visit to the gallery to guarantee your visit. Coaches are required to drop off passengers next to our Pigott Gallery, from there it is a short walk to the entrance. Coaches will then be required to park at Goodwood Home Farm. 

If arriving by coach, please email enquiries@goodwoodartfoundation.org to check availability and to book your tickets. 

Yes, group bookings can be provided with a range of small plates from our ‘Chefs Selection’ menu at a cost of £50 per person, which will be served in our café 24. A table will be reserved at either 12 or 2pm for your party.

In advance of your booking, please do let our visitor services team know if there are any allergies or dietary requirements.

Once you have made your purchase, you will receive an email ahead of the event with instructions on how to download the iOS or Android Goodwood Tickets app. When you log in to the app (using the account with which you made the purchase) your tickets will be available to view and share within the app’s wallet.

We will also be in touch with a guide to downloading and sharing your tickets.

The Goodwood Tickets app will be available to download in the coming months. We will notify you when it’s ready to download and you can access your tickets.  

Please contact our Ticket Office team on 01243 755090.

Digital ticketing will be the only option for the Goodwood Art Foundation, which aligns with our ambitions to reduce paper waste and help lower our carbon footprint.

The QR code on your digital ticket is live and must be scanned as a live ticket on your phone. 

You can download the tickets to your wallet in the Goodwood Ticketing app again. Please contact our Ticket Office team on 01243 755090 if you require assistance.

Make sure you have downloaded the Goodwood Ticketing app to your new device. Log into the app and your tickets will be available to view and share in the app’s wallet.

Children’s tickets are free and must be ordered in advance. Your children’s tickets will be available for download in the app and will need to be scanned at the event entrance.

We will let you know once the Goodwood App is live, and your tickets will be available to download instantly.

Please contact the Ticket Office on 01243 755090.

Yes, they will be individual tickets.

Check your emails and the Goodwood Ticketing app. If your tickets are not present, please contact the Ticket Office on 01243 755090.

Accreditation will be via a separate system. Please contact enquiries@goodwoodartfoundation.org if you have any questions.

Once you have made your purchase, your tickets will be available to share from the Goodwood Tickets app’s wallet. The app will allow you to share tickets via any communication app on your mobile phone e.g. email, text, WhatsApp, Messenger.

Your guests should receive a notification from whichever messaging application you have used. Following this, your guests who have not yet downloaded the Goodwood Tickets app will receive an email inviting them to download the app and create an account to access their tickets. Guests who have already downloaded the Goodwood Tickets app and created an account will receive an email, as well as a notification in the app.

If your guest(s) does not have a compatible device you will need to retain their ticket(s) within the wallet of your Goodwood Tickets app. If using this option, you will need to arrive at the event together or arrange to meet them at the entrance in order to present their digital ticket(s) for scanning.

They will need to return the ticket to you from their Goodwood Ticketing app.

No. Screenshots will not be accepted. A live ticket must be scanned from the wallet of the Goodwood Ticketing app in order to gain entry.

Please ensure that you have downloaded your ticket(s) to the wallet in the Goodwood Tickets app before you arrive at the gates. Your live digital ticket will be scanned at the gate.

Yes. You will need to scan out of the event on your exit and you will be able to re-enter the event by scanning in again.

Please check the minimum operating system for your device to ensure it supports the  Goodwood Tickets app. If uninstalling and reinstalling the app does not remedy the issue, please contact the Ticket Office on 01243 755055.

If you are at the event gate, please visit the Ticket Office collection huts for assistance.

Visit a Ticket Office collection hut at any event entrance gate for further assistance.

Your mobile device does not require WiFi connectivity or signal at the entrance as long as your digital pass is already downloaded to your Goodwood Tickets app wallet prior to attending. Please ensure you have downloaded your digital pass to your wallet before arriving at Goodwood to avoid delays on entry.

Please check the functionality of your particular smart watch before arriving at the event.

No. You cannot pass tickets on after you have left the event.